FAQ

Customer satisfaction is at the heart of every successful business, and Hannaford understands this well. To improve their services and reward loyal customers, Hannaford has launched a feedback initiative through the TalkToHannaford survey. Participants who take this survey stand a chance to win one of five $500 Hannaford gift cards through a sweepstake.

Frequently Asked Questions (FAQ)

  • Question: What is the TalkToHannaford survey?

Answer: The TalkToHannaford survey is an online platform where Hannaford customers can share their shopping experiences. The feedback helps Hannaford identify strengths and weaknesses to improve its products and services. As a participant, you are entered into a sweepstake for a chance to win a $500 gift card.

  • Question: Who is eligible to participate in the survey?

Answer: To participate, you must:

  • Be a legal resident of the United States.
  • Be at least 18 years old.
  • Have a valid receipt from a recent Hannaford visit (for online entry).
  • Question: Do I need a receipt to participate?

Answer: No. While a receipt is required for online entry, you can also participate via mail without making a purchase. Follow the instructions in the rules to submit a mail-in entry.

  • Question: How do I take the TalkToHannaford survey?

Answer: Here’s how:

  • Visit www.TalktoHannaford.com.
  • Select your language preference (English or Spanish).
  • Enter the PIN from your sales receipt.
  • Answer the survey questions based on your experience.
  • Submit your responses to enter the sweepstakes.
  • Question: What rewards can I win?

Answer: By completing the survey, you enter a sweepstake to win one of five $500 Hannaford gift cards. These cards can be redeemed for purchases at any Hannaford store.

  • Question: How many times can I enter?

Answer: Each participant can enter the sweepstakes up to five times during the survey period. Ensure each entry adheres to the rules and guidelines.

  • Question: What is the duration of the sweepstakes?

Answer: The survey operates in three entry periods, with specific start and end dates. Check the official sweepstakes rules for exact timings.

  • Question: How will I know if I have won the sweepstake?

Answer: Winners are notified via the contact information provided during the survey. Make sure your email address and phone number are accurate and active.

  • Question: Are there any restrictions on using Hannaford gift cards?

Answer: Hannaford gift cards can be used for in-store purchases only. They cannot be redeemed for cash or used to purchase other gift cards.

  • Question: Can I take the survey more than once?

Answer: Yes, you can enter up to five times, as long as each entry meets the eligibility requirements.

  • Question: Do Hannaford gift cards expire?

Answer: No, Hannaford gift cards do not have an expiration date, making them convenient for future purchases.

  • Question: What happens if I lose my gift card?

Answer: Lost or stolen gift cards cannot be replaced. Treat them as cash and store them securely.

  • Question: Can I complete the survey in a language other than English?

Answer: Yes, the survey is available in English and Spanish. You can select your preferred language at the start of the survey.

  • Question: How does Hannaford use my feedback?

Answer: Your feedback is reviewed to identify customer preferences and areas for improvement. It helps Hannaford enhance the shopping experience for all customers.

  • Question: Can I participate in the survey if I am an employee of Hannaford?

Answer: No, employees of Hannaford and their immediate family members are not eligible to participate in the survey or sweepstakes.

  • Question: Where can I find the official rules for the sweepstakes?

Answer: The official rules are available on the survey website or by visiting the link provided on your receipt. You can also request a copy by contacting Hannaford customer service.

  • Question: Is my personal information secure?

Answer: Yes, Hannaford takes your privacy seriously. Any personal information collected during the survey is used solely for sweepstakes administration and improving services.

  • Question: What should I do if the website is not working?

Answer: If you experience technical difficulties, check your internet connection and try again. If the problem persists, contact Hannaford’s customer service for assistance.

  • Question: How long does it take to complete the survey?

Answer: The survey typically takes about 5-10 minutes to complete, depending on the detail of your responses.

  • Question: What if I don’t have a receipt but want to participate?

Answer: You can still enter the sweepstakes by submitting a mail-in entry. Include your name, address, and contact information, and follow the guidelines outlined in the official rules.

Conclusion

The TalkToHannaford survey is a win-win opportunity for customers and the company. You get to share your valuable feedback, help improve services, and stand a chance to win a $500 gift card. If you’ve recently visited a Hannaford store, don’t miss out on this rewarding opportunity.